Digital Shelf Analytics · For Brands

Ratings, reviews and sentiment analysis across the US, UK, India & UAE

A 4.2-star average hides the real story. We collect and analyse your reviews across marketplaces, so you hear exactly what customers praise and what frustrates them.

Sentiment themes  ·  Complaint detection  ·  Competitor comparison
review analysis — Wireless Earbuds Pro
4.2 ★★★★☆
2,148 reviews analysed
Sound quality+82%
Battery life+71%
Fit & comfort−58%
Charging case−44%
🇺🇸United States
Sources: Amazon, Walmart
Analysis: Sentiment + themes
Refresh: Weekly
🇬🇧United Kingdom
Sources: Amazon, retail
Analysis: Sentiment + themes
Refresh: Weekly
🇮🇳India
Sources: Flipkart, Amazon
Analysis: Sentiment + themes
Refresh: Weekly
🇦🇪United Arab Emirates
Sources: Noon, Amazon.ae
Analysis: Sentiment + themes
Refresh: Weekly
The problem

A star rating tells you nothing about why.

Product and CX teams have thousands of reviews — and no practical way to learn from them:

01

The average hides the issue

A 4.2 average can mask one recurring fault dragging every score down.

02

Reviews are scattered

Feedback sits across many marketplaces and countries, never pulled together.

03

Too many to read

Nobody can read thousands of reviews — so real patterns go unnoticed.

What you get

The voice of the customer, organised.

Reviews collected, themed and scored — so feedback becomes something you can act on.

All reviews collected

Ratings and reviews gathered across every marketplace and country, in one place.

Sentiment by theme

Reviews grouped into themes — sound, fit, battery — each scored positive or negative.

Complaint & defect detection

Recurring complaints surfaced early — before they become a rating problem.

Competitor comparison

See how customer sentiment for your products compares with rivals.

How it works

From thousands of reviews to clear themes.

STEP 01

Choose products

Share your products, competitors and the marketplaces and countries to cover.

STEP 02

We collect reviews

We gather all ratings and review text across every source.

STEP 03

Analyse sentiment

Reviews are grouped into themes and scored for sentiment.

STEP 04

Get the insight

Receive theme breakdowns, complaints and trends in your format.

Use cases

Where review analysis helps.

Product improvement

Feed recurring complaints into the next product version.

Quality alerts

Catch a defect theme before ratings collapse.

Listing optimisation

Use praised features to strengthen listing copy.

CX prioritisation

Focus support on the issues customers raise most.

Competitor insight

Learn from what frustrates rivals' customers.

Multi-market feedback

Compare sentiment across the US, UK, India and UAE.

Country-specific benefits

Review analysis tuned to each market.

🇺🇸

United States

Analyse large review volumes across Amazon and Walmart.

🇬🇧

United Kingdom

Track customer sentiment across UK marketplaces.

🇮🇳

India

Analyse Flipkart and Amazon reviews across many products.

🇦🇪

United Arab Emirates

Understand Gulf customer sentiment on Noon and Amazon.ae.

Why Product Data Scrape

Customer feedback you can act on.

T

Theme-level depth

Not just a number — the reasons behind it.

A

All sources together

Every marketplace and country in one analysis.

S

Scales across products

From one product to the full catalogue.

Questions, answered

Ratings, reviews & sentiment FAQs

It collects product ratings and reviews across marketplaces and analyses them for sentiment, recurring themes, complaints and praise — not just the star average.

We group review text into themes and classify sentiment, so you see what customers consistently like or dislike, beyond a single rating number.

Yes. We can analyse competitor reviews alongside yours so you see how customer sentiment compares.

500+ marketplaces across the US, UK, India, UAE, Australia and Canada — including Amazon, Flipkart and Noon.

As CSV, Excel, JSON or a dashboard, with reviews, sentiment scores and theme breakdowns by product.

Get a free sample dataset

See the exact fields, accuracy and format — for your products, on your target sites — before you spend a rupee or a dollar.

  • Sample delivered within 24 hours
  • Scoped to your real use case, not a generic demo
  • No obligation, no long contract

Tell us what you need

A specialist replies within one business day.