Frequently Asked Questions

Productdatascrape.com is a managed e-commerce data company. We help brands, retailers, AI teams and consultancies access product data from any marketplace or retailer — through three offerings: Web Scraping API (self-serve), Scraper as a Service (managed), and Ready Datasets (pre-built). Trusted by 200+ teams globally.

Founded in 2019, we've been building e-commerce data infrastructure for 6+ years. Over 200 enterprise customers, 9B+ records delivered last quarter, profitable and growing.

50+ pre-built retailer integrations including Amazon (18 geos), Walmart, Target, Best Buy, Flipkart, Myntra, Meesho, Blinkit, Zepto, Swiggy Instamart, Instacart, Carrefour, Tesco, Sainsbury's, Noon, Shopee, Mercado Libre, Total Wine, Drizly and more. Custom retailers added on request in 7-10 days.

Generic scraper APIs return raw HTML — you still write parsing code. Our APIs return pre-parsed JSON with e-commerce schema. Generic services offer proxy infrastructure — we offer end-to-end managed data delivery. Built specifically for retail data, not general-purpose scraping.

Three paths: (1) Web Scraping API for developers — talk to our team for an API key. (2) Scraper as a Service for managed projects — book a discovery call. (3) Ready Datasets for off-the-shelf data — request a free sample. Every option starts with a free sample within 24 hours.

A Web Scraping API is a REST endpoint that handles the complexity of extracting data from websites — JavaScript rendering, proxy rotation, CAPTCHA solving, retries — and returns clean structured JSON. Instead of building and maintaining your own scrapers, you make a simple HTTP request.

Official SDKs: Python, Node.js, PHP, Go, Ruby, Java. Plus working code samples for cURL, .NET and any language with HTTP support. Documentation at docs.productdatascrape.com.

Yes — full headless Chrome rendering for SPA sites built with React, Vue, Angular. Pass render_js=true in your request. No extra config or cost.

Cloudflare, PerimeterX, DataDome, hCaptcha — all bypassed automatically. No extra config required. Built-in retry on failed requests with exponential backoff.

Yes — our batch endpoint supports up to 1,000 URLs per call. Results delivered async via webhook to your endpoint. Built for production scale.

Yes — talk to our team to get 1,000 free credits to evaluate the API on your URLs. No credit card required. 24-hour onboarding.

Scraper as a Service is a managed offering where our engineers build, deploy, run, and maintain custom web scrapers for you. You provide the requirements; we deliver the data on schedule. Zero code, zero infrastructure, zero maintenance on your side.

Typical projects: 3-7 business days from brief to first data delivery. Complex multi-step or behind-login scrapers: 7-15 days. You'll see a sample delivery for review before production go-live.

Yes — for sites where you provide credentials or we agree on access mechanism. Common for B2B portals, distributor catalogs, dealer pricing systems.

Included in the service. Our monitoring detects layout changes; engineers patch the scraper before you see broken data. No extra cost, no service interruption.

Yes — we sign mutual NDAs as a standard step before discovery calls when needed. Custom MSAs also available for enterprise engagements.

A ready-to-use dataset is a pre-built, structured collection of product data from a specific retailer or marketplace. Updated on a schedule (daily or hourly), QA-reviewed, delivered in CSV/Parquet/JSON format. No coding, no scraper management on your side.

Yes. Every dataset offers a free 1,000-row sample with actual schema and real data. Delivered within 24 business hours. No credit card required. No commitment to subscribe.

Daily refresh is standard — most datasets are no more than 24 hours old. Quick commerce datasets refresh hourly or every 10 minutes. Custom refresh schedules available on enterprise plans.

Yes — we build custom datasets in 7-10 business days. Tell us the retailer, the SKU scope, the fields you need. We'll send a scoped proposal within 24 hours.

Yes — most use cases are licensed in your subscription including LLM training, AI model development, BI dashboards, internal analytics, and commercial products. We'll review your specific use case during onboarding.

CSV, Excel (XLSX), JSON, NDJSON, Parquet. Plus delivery via S3 / GCS / Azure buckets, REST API, BigQuery / Snowflake direct loading, and SFTP.

Pricing depends on the product and scope. Web Scraping API: custom quote based on volume. Scraper as a Service: $500-5,000/month for typical projects. Ready Datasets: $200-3,000/month per dataset depending on size and refresh frequency. Custom enterprise pricing for multi-product engagements. Talk to sales for a scoped quote.

Yes — 15-20% discount on annual commitments. Custom multi-year deals available for enterprise customers.

Standard: monthly invoice, Net 30. Enterprise: custom Net 45/60 available. Payment via wire transfer, ACH, or credit card. We work with all major currencies.

Yes — 30 days written notice for managed services and dataset subscriptions. API usage is pay-as-you-go — no commitment required.

No setup fees. Standard subscriptions include onboarding, QA, monitoring, and maintenance. Custom datasets and scrapers include build cost in subscription — no separate engineering fees.

Web scraping of publicly available data is generally permitted in most jurisdictions. We respect robots.txt directives, ToS where applicable, and never collect personal data. We provide compliance documentation for enterprise customers. For specific legal advice, consult your counsel.

Yes — we collect only publicly available product data, no PII. Full DPA (Data Processing Agreement) available for enterprise customers. SOC 2 Type II ready.

SOC 2 Type II ready — audit in progress, expected completion Q3. Security documentation, penetration test reports, and access controls available for enterprise customers under NDA.

You have a perpetual license to use the data within your organization for your business purposes — analytics, internal tools, AI training, customer products. We retain rights to the underlying collection infrastructure. Specific licensing terms in your MSA.

Per your service agreement. Default is 12 months of historical data for active subscriptions, but enterprise customers can configure custom retention. Customer-initiated deletion within 7 days of request.

Multiple options: CSV/JSON/Parquet file downloads, S3/GCS/Azure direct delivery, REST API, webhooks, SFTP, direct connectors to Tableau/Power BI/Looker, BigQuery/Snowflake/Redshift direct loading. Pick what fits your workflow.

99.5% uptime standard across all products. 99.9% SLA available on enterprise plans with credits for breaches. Real-time alerts to your Slack/email on delivery delays.

Email support included in all plans (24-hour response). Pro plans: Slack channel + dedicated CSM (4-hour response). Enterprise: 24/7 support, dedicated engineering escalation, custom SLA.

Multi-layer QA: automated schema validation, row count checks, value distribution analysis, anomaly detection. Plus manual QA review by our team on every refresh for ready datasets. Customers get notified of any data quality issues immediately.

Datasets: subscription active within 24 hours of contract. Scraper service: 3-7 days from kickoff. API: same-day API key issuance. Production-grade onboarding always includes a kickoff call, sample data review, and go-live support.